You focus on your business.
We handle your reputation.
Automated post-purchase feedback systems for service-based businesses
The Problem
Generic follow-ups feel like spam. Customers ignore them, then leave.
68%
of customers leave because they feel ignored
Customer Thermometer
63%
of marketing emails are never opened
Forbes Advisor
5-25X
higher cost to acquire new customers than retain existing ones
Harvard Business Review
How Reflowly Works
A simple, structured system that protects your reputation automatically.
After every completed service, Reflowly sends a structured feedback request to your customer, consistently and on time.
If a customer reports a problem, their feedback is routed directly to you so you can respond and resolve it before it becomes public.
Satisfied customers are guided to leave a Google review, helping you build steady 5-star momentum.
Why Reflowly?
01
Personalised Follow-ups
Every message feels written just for them. Context-aware, perfectly timed communication customers actually read.
02
Smart Review Management
Reach unhappy customers before they leave a review, resolve issues privately and protect your reputation.
03
Intelligent Surveys
Ask the right questions at the right time. Gather insights that matter without survey fatigue.
04
Proactive Care
Identify at-risk customers early. Intervene with genuine concern before they decide to leave.
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